How do I make a gift return?

If you're returning a gift, the process is pretty easy! Start by accessing the TS returns page by clicking here

 

Enter either the name of the person, their email address, or the order number for the purchase. 

 

Complete the return steps and obtain your return shipping label. Read the instructions given when completing the return steps. It'll tell you what you'll need to know to send your item back!

 

When you make your return, you can either opt for a return or an exchange. In the case of a return, you'll receive an InstantRefund credit (a TS online gift card) equivalent to the amount of your sale. If you like, you can use this credit to make a new purchase.

 

Please note: only items that have been unworn, unwashed, unaltered, are free or stains and odors, and that have their original tags affixed with be eligible for return or exchange.



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