What is your exchange/return policy?

You may exchange or return any product for a full refund or store credit within 21 days of having received it. The 21 day period for Workshop items begins on the day the product is delivered to you. Once initiating a return you have 30 days to ship it or you'll lose your instant credit/refund. To be clear, you have 21 days after receiving the product to initiate a return and 30 days after it's initiated to get it out the door.

However, there are some exceptions: we know that certain items like raw denim, footwear, and dress shirts require a little more than a quick try-on. That said, just be nice. If the product doesn’t work out, remember that we hope to sell these to someone who is equally as excited as you. 

Last Call items are final sale and are non-returnable. 


** Please note **

Items purchased during sitewide sales (such as Fourth of July, Thanksgiving, and New Year's) are eligible for a return or exchange. Last Call items are final sale and are non-returnable. 

Only items that have been unworn, unwashed, unaltered, are free or stains and odors, and that have their original tags affixed with be eligible for return or exchange.

If an exchange has been granted or InstantRefund credit granted and used, you will be charged if your return item does not meet the aforementioned standards. 

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